The translation service provided by AD 3DOORS is based on the Estonian translation services standard EVS-EN ISO 17100:2015, identical to the European standard EN ISO 17100:2015 and issued under the authority of the European Committee for Standardization (CEN). Our company adheres to the integrated quality management standard ISO 9001:2015 and the translation service quality standard of the Association of Estonian Translation Companies.
For quality assurance our company has implemented a quality management system that involves among others the following:
- Testing procedure for translators
- Registering project management stages in a database
- Cooperation between all parties related to the project
- Close cooperation with clients
- Project verification procedures
- Archiving materials according to agreements
- Strict adherence to confidentiality requirements
- Feedback from customers
